Topic
Content type
What car dealers need to know about the GDPR and…

The way in which data is regulated is changing. The changes largely come from the General Data Protection Regulation (GDPR) and how data is collected, used and stored. This may affect the way you...

Blog - Jan 2018
How can a single customer view help insurance providers better…

A single customer view can help you reduce the threat of fraud, appropriately communicate with your customers, and, better engage with them too. In turn, this can lead to longer relationships with...

Blog - Nov 2017
Fraud still costing the UK more than £190bn – new…

The 2017 Annual Fraud Indicator (AFI) presents some interesting analysis. At first glance the overall cost of fraud on the UK economy looks to be reducing; now quoted at £190bn, compared to £193bn...

Blog - Nov 2017
Open Banking – Embracing change in Financial Services

The arrival of Open Banking next year will require the financial services industry to become more focused on the needs of the customer. This isn’t a bad thing. Quite the contrary, it offers...

Blog - Oct 2017
Guest blog: How insurers are helping to protect their customers,…

Where are customers moving in terms of connected devices in the home? Our insight is that customers want to control and protect their environment – think smart lighting, security devices and...

Blog - Aug 2017
Guest blog: How machine learning can better equip insurers

From simple one-way analysis to generalised linear models (GLMs) and data enrichment, the insurance industry is still evolving. Machine learning is the next step. It’s already transforming major...

Blog - Aug 2017
Guest blog: The 3 steps for an effective change programme

We’re all aware of how many opportunities there are for us in the insurance sector. But in a large corporate with established systems and processes, effecting change can be difficult. You exist...

Blog - Jul 2017
Guest blog: Fraud and the insurance customer journey

Today, identity theft is a continuous threat. And fraud is no longer the domain of the individual; it’s rooms of people, working around the clock, stealing as much money as possible. On the...

Blog - Jul 2017
How technology is bringing insurers new opportunities, by Dan Freedman,…

UK motor insurance is one of the most competitive markets in the world. With new technologies developing rapidly, and new data being generated from connected objects now creating the connected home....

Blog - Jun 2017
6 opportunities for growth using Open Banking

Open Banking is considered to be the catalyst that will transform the UK banking industry. As traditional banking models evolve, new opportunities to acquire customers, minimise risks and enhance...

Blog - Jun 2017
Mid-term adjustment fraud – cut it out and cut costs…

Mid-term adjustment fraud can lead to losses for you, and your customers. But what does it look like? Some people deliberately change their policy during its term to save money on the initial...

Blog - Jun 2017
In a truly digital economy, are Life and Pensions markets…

Forty years ago, the customer expectation in the Life and Pensions market was that once a policy was sold an agent would come to the door at regular intervals to collect premiums – well, it’s not...

Blog - May 2017
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