Trust is a precious commodity that is difficult to build between consumers and businesses in an online world.
So, what does it take to build trust online?
In this webinar Director of Identity and Fraud, Micah Willbrand, Product Manager, Eliza Wyman and Head of Data Breach, Jim Steven explore the key findings we’ve discovered from the research conducted in the Global Identity and Fraud report.
When interacting with a business online, customers expect to be recognised and met with a personalised experience. Unlike face-to-face encounters, digital interactions lack the human touch and subtle visual cues that typically allow for trust to be built. Without a doubt, your fraud prevention efforts are aimed at stopping fraud and reducing losses. But, an effective program makes it easier for your customers to do business with you. So how do you achieve both?
Watch this recording to better understand current trends in consumer trust, business’ struggles against fraud and Data Breach, and ways you can be better prepared.
For more insights, you can now view the full report here.